1 BD Privacy Policy — Your Data, Your Rights

Introduction

Welcome to 1 bd. We believe data privacy is a fundamental right — not just a legal obligation. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is stored and used.

By using the 1 bd website or mobile app, you agree to this policy. If you have any questions, contact us at support@1bd.life — we're happy to help.

1. What Data We Collect

1 bd needs to collect certain information in order to provide its services. This data falls into two categories — information you provide directly, and information collected automatically.

• Identity Information: Your name, mobile number, email address, and date of birth provided at registration.
• Verification Information: National ID or passport details and a selfie as part of the KYC process.
• Financial Information: Deposit and withdrawal transaction records, along with partial payment method details (full account numbers are not stored).
• Gaming Activity Data: Games played, bet amounts, win/loss records, and session duration.
• Device & Technical Information: IP address, browser type, operating system, and device identifiers.
• Location Data: Approximate location derived from IP address. Precise GPS location is never collected.

2. How Your Data Is Used

1 bd uses your data only for specific purposes. No information is ever used for unrelated or unauthorized reasons.

• Service Delivery: To manage your account, process payments, and keep gaming services running.
• Ensuring Security: For fraud detection, account protection, and prevention of suspicious activity.
• Customer Support: To resolve your issues and respond to your questions.
• Service Improvement: Anonymous usage statistics are used to improve your experience and develop new features.
• Legal Compliance: To fulfill gaming licensing requirements and legal obligations.
• Personalized Experience: To recommend games based on your preferences (within the app only).
• Promotional Communications: With your consent, we may send you emails or SMS messages about offers and bonuses. You can opt out at any time.

3. Who Your Data Is Shared With

1 bd does not sell your data. In limited circumstances, sharing may be necessary — and full transparency is maintained in every case.

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
• Game Provider: Live game providers receive gameplay data, but not your personal identity details.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• KYC Verification Provider: Licensed third-party companies for identity verification — limited to KYC-relevant information only.

4. Security Measures

1 bd employs multiple layers of security to protect your data. If one layer is compromised, the others remain active.

• SSL/TLS Encryption: All communication with the website and app is secured with 256-bit encryption — the same standard used by financial institutions.
• Encrypted Database: Data stored on our servers is also encrypted — even if someone gains server access, they cannot read your information.
• Two-Factor Authentication (2FA): OTP verification is available at login to confirm your identity.
• Access Control: Only authorized staff can access specific data, and every access is logged and recorded.
• Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
• Suspicious Activity Alerts: If a login is detected from an unrecognized device, you'll receive an immediate alert on your mobile.

5. Cookies & Tracking Technologies

The 1 bd website and app use cookies — small text files stored on your device that help keep the service running smoothly.

You can disable cookies in your browser, though some features may not work correctly if you do. 1 bd does not use third-party advertising tracking cookies.

6. How Long Your Data Is Retained

1 bd does not retain your data indefinitely. Each type of data has its own defined retention period.

• Account Information: Retained while your account is active. After closure, kept for up to 5 years as required by law.
• Financial Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Once verified and all legal requirements are met, data is securely deleted.
• Gaming Log: Retained for up to 6 months for dispute resolution purposes.
• Support Conversations: Deleted 2 years after the issue is resolved.

7. Your Rights

You have specific rights over your data at 1 bd. To exercise these rights, email support@1bd.life or reach out via live chat.

• Right to Access: You can request a copy of your stored data at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request deletion of all data beyond what is required for legal compliance.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: The right to receive your data in a standard format and use it elsewhere.
• Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.

8. Protection of Minors

1 bd services are strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Date of birth is verified at registration, and sign-up is blocked for anyone under 18.
• If there is any doubt about a user's age, proof of age documents are requested as part of the KYC process.
• If we become aware that any minor's data has been collected inadvertently, it is deleted immediately.
• If parents have any concerns, they can reach us at support@1bd.life — we'll act promptly.

9. Policy Changes & Contact

1 bd may update this Privacy Policy when necessary. Members will be notified in advance of any significant changes via email or app notification.

• After any update, the "Last Updated" date at the top of the page will reflect the change.
• For major changes, you will be notified at least 15 days in advance.
• Continued use of our services after any update constitutes acceptance of the revised policy.
• For any privacy-related questions, contact us at support@1bd.life or via Live Chat.